Contact & Support

Welcome to the “Contact & Support” section of Your Native Teacher. Ensuring consistent and effective communication with our tutors is paramount to us. Whether you’re grappling with questions, seeking assistance, or have feedback to share, our dedicated team is at your beck and call. Here’s how you can connect with us:

1. WhatsApp Business Support

For immediate assistance or swift responses, we recommend reaching out to us via our WhatsApp. This platform facilitates real-time interaction and we make it our goal to reply promptly.

When connecting via WhatsApp, please:

  • Commence your message with an introduction.
  • Elucidate your query or concern in detail.
  • If you don’t get a response within 24 hours, feel free to send a gentle reminder.

2. Email Support

For more comprehensive inquiries, feedback, or documentation submissions, our email channel remains at your disposal. We aim to revert to all email communications within a 48-hour window.

When reaching out via email:

  • Opt for a clear and descriptive subject line.
  • Attach any germane documents or visual aids to elucidate your query.

General Communication Guidelines:

  • Always adopt a polite and respectful demeanor. Our support personnel are committed to your cause, and congeniality ensures seamless communication.
  • Provide a lucid description of your concern. The more granular the details, the more efficiently we can come to your aid.
  • If referring to specific students, lessons, or incidents, always include pertinent specifics for a more effective resolution.

Your thriving success mirrors ours. We are devoted to offering you unwavering support at every juncture. Should you have any constructive feedback or suggestions regarding the augmentation of our support mechanisms, we earnestly welcome your insights!